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Resources
Welcome to our resource center of Solutech GPS! Here you will find a wide variety of support materials to assist you with your GPS tracking needs. Whether you're looking for video tutorials, user manuals, troubleshooting guides, or FAQs, we have everything you need to make the most of your GPS tracking system. We are committed to providing you with the best possible experience, so please do not hesitate to reach out if you have any questions or concerns. Thank you for choosing our resource center as your go-to destination for GPS tracking support!
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I know Geotab is used by many of the largest fleets in the world but I need something simple?The GO device is an inexpensive device that is simple to operate. You can start with the lower priced Base option if you are only interested in the location of your vehicle. Later on you can upgrade your price option to the Pro plan, which includes extra features, such as obtaining engine data from your vehicle.
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What if I need location and vehicle data in real time?Active Tracking, included on the ProPlus plan, delivers live vehicle positions and alerts.
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What can I expect MyGeotab to be like in the future?Geotab makes continuous improvements that will become automatically available to all current customers. In addition, Geotab’s partners are working hard on developing ways of feeding data from other systems into MyGeotab, and from MyGeotab back into other systems. This means if you use QuickBooks™ as an example, you could use a partner’s Add-On to automatically generate your invoices from your Geotab timesheets. MyGeotab is open and third-parties are developing fantastic Add-Ons to extend MyGeotab all the time.
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How does Geotab secure its data?Geotab's data is encrypted using SSL encryption similar to any major financial institutions. The customer defines who has access to their database and what they have access to within it. Geotab employees can have access to databases for troubleshooting purposes only, and this is largely on the approval of the customer. To ensure complete transparency and accountability, all access into a customer database is audited and stored indefinitely within the database audit log for the customer to see. Please review our security policy guide for more detailed information. In addition, you can read our blog for some information about Geotab data center security.
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